TheCharmingAnimal.com is dedicated to all you Animal Lovers out there. We are a close family business. Close to insanity and close to driving each other crazy, that is. We accept Master Card, Visa, Discover, Money Orders, Cashiers Checks, Paypal, and Keys to Fancy Sports Cars. We also accept Pirate Treasure, and Bars of Gold. I dare you to View our Golden Zoo and find an animal that represents you. If you can't find a gold charm or pendant that represents you in our Zoo of Gold then you are just plain crazy. If that is the case....well, welcome to the family.
On a more serious note. We are a father, daughter owned and operated business based out of Indiana and we have a great partner in California. We started our first Online Web Outlet in 2003 called Charmville. It was, and is such a huge success in 2006 we began TheCharmingSea.com. A jewelry outlet dedicated to the lovers of the sea. In 2007 we decided it was time for number 3. Yup, you guessed it. TheCharmingAnimal.com. We have a huge selection of 14k Gold Animal Charms and Pendants. We have animals that are furry, feathered, fly, frantic, fericous, funny, friendly, fat or even fierce, we have it in gold. The warehouse is 95% full at all times and we ship fast. If you don't see what you are looking for on our site just drop us an email and we can probably get it for you. We attribute our success to an excellent product and taking care of YOU!. At TheCharmingAnimal.com you will receive personal, professional service, secure processing, immediate shipping, and a money back guarantee. What more could you ask for?
TheCharmingAnimal.com
P.O. Box 70004 Pasadena, CA 91117
For general questions please email Sales@TheCharmingAnimal.com
For questions regarding anything about an order you have already placed. email Orders@TheCharmingAnimal.com
Please DO NOT request a catalog. Our catalog weighs 10lbs. We would love to send it to you because it is awesome! but we can't. I think you understand. If you do have something specific you are looking for let us know and we will do our best to find it for you.
If you prefer to call us, please understand that we are a small family business. Having a small staff helps us keep our prices lower than then rest. If you do call 1-877-752-7323 please leave us a message and we will return your call promptly. You might get a quicker response by Emailing us.
You can also fax us at the same number.
sales@TheCharmingAnimal.com
Return Policy We will give a 5 day money back guarantee from the time you receive your order. We feel 5 days is long enough for someone to decide if they like the product or not. If for any reason you are not satisfied we will return your money, less shipping, when we receive the product back to our warehouse. Please get a return authorization number before returning anything. You can get a Return Authorization number by emailing and asking for an #RMA. No returns will be accepted without an #RMA After 5 days we will accept the return but we do require a 15% restocking fee or we will offer store credit. We will not accept items back that have been worn or altered in anyway. If you do not hear back from us in 24 hours please check your spam folder for our email. We answer ALL email in a timely manner.
Shipping Choices
We offer several forms of shipping. USPS, USPS Priority, USPS Express Mail, Fed Ex Overnight , and Fed Ex 3 day, for that last minute gift. When you order you will be prompted to pick your choice of shipping. If you live outside of the USA we will only accept Paypal, cashiers check or money order for the exact amount of purchase plus $19.95 global shipping. See "Payment options" below for instructions. If you live in Cananda please choose the Canada shipping option.
All orders are processed the next business day. After processing, most orders are shipped within 24 hours. If you order Friday after 11am EST or a holiday your order will be processed Monday, or the next business day. We do not ship on weekends.
Service Delivery Charges
USPS (United States Postal Service) $4.95 (5-7 days)
Over $250.00 Shipped Free
USPS (Priority Mail) $7.95 (4-5 days)
Federal Express 3 Day Service $18.95
USPS Express (Overnite)Service $20.95
Federal Express (Next Business Day) $27.95
Canada $20.95
Payment Options
Payment Options We accept mastercard, visa, discover, money orders, cashiers checks and paypal. (mastercard, visa and discover for USA residents ONLY.) Your credit card statement will read 14ktCentral as the biller. (Our Mother Company)
If you would prefer to send a money order or cashiers check please send to
The Charming Animal
Attention: Gerard Masse
RR1 Box 48
Solsberry IN 47459
Please include:
The item number
A short description
The quantity
Your shipping address
Phone
Email Address
Total price
Plus shipping
As soon as your payment clears the bank we will ship your products out ASAP.
Please email us with any questions.
Sales@TheCharmingAnimal.com
You may also fax your order to 1-877-752-7323
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